Frequently Asked Questions

Rotto Dollars is an electronic gift voucher to the value of $20 AUD that can be used for purchases with participating businesses on Rottnest Island. 

To qualify to receive 20 Rotto Dollars, an adult day trip to Rottnest Island must be purchased  with an approved ferry or air provider before 11 October 2020 for travel to Rottnest Island between 26 September and 11 October 2020.  The customer must book, pay and travel to Rottnest Island to redeem the 20 Rotto Dollars.

Ferries include

  • Rottnest Express
  • Rottnest Fast Ferries
  • SeaLink Rottnest

Air providers include

  • Corsaire Aviation
  • Rottnest Air Taxi
  • Air West Charters

Rotto Dollars can be redeemed from 26 September to 30 October 2020 inclusive.

Rotto Dollars is only applicable if you book, pay and travel with an approved ferry or air provider.

Rotto Dollars is only applicable to adult fares.

For each adult day trip, a customer can claim one voucher with 20 Rotto Dollars. The customer must book, pay and travel to Rottnest Island with an approved ferry or air provider to redeem the 20 Rotto Dollars. Therefore, if purchasing 4 x adult day trip fares, the customer will receive 4 x 20 Rotto Dollars vouchers.

If you cancel your day trip, you cannot redeem the 20 Rotto Dollars.

If your trip is cancelled, you cannot redeem the 20 Rotto Dollars, unless you rebook a qualifying fare during the promotional period.

On arrival at Rottnest Island, eligible customers must present at the Rottnest Island Visitor Centre to collect their 20 Rotto Dollars.

Customers must present evidence of the qualifying purchase (copy of adult day trip ticket). This information will be checked with the ferry or air provider.

The Rottnest Island Visitor Centre will enter the customer contact information (email address) into the iVenture Smartvisit system. A voucher that includes a QR code will be emailed to the customer.

If there is more than one adult day trip traveller on a ticket, the Rotto Dollars voucher will be issued to one person in that travelling party. Each adult day trip traveller will receive 20 Rotto Dollars.

If there is more than one adult day trip traveller on a ticket, the Rotto Dollars voucher will be issued to one person in that travelling party. Each adult day trip traveller will receive 20 Rotto Dollars.

There is no requirement to join any membership to receive the 20 Rotto Dollars.

If a customer doesn’t have an email address to receive the 20 Rotto Dollars, a printed voucher will be issued to the customer.

The 20 Rotto Dollars can be spent at any participating business on Rottnest Island. The voucher can be used in full towards items of greater value, or as a part payment towards items of a lower values.

Food and Drink
Dome, Frankies on Rotto, Geordie Bay Café, Hotel Rottnest, Karma Rottnest, Lexi’s on Rotto, Rottnest Bakery, Thomsons

Tours
Adams, Aquaplay, Paul’s Eco E Bike Tours, Geronimo Skydive, Go Cultural, Rottnest Air Taxi, Rottnest Cruises, Segway

Shopping and Attractions
Indianic Boutique, Karma Golf, Karma Spa, Rottnest Island Fun Park and Movies, Rottnest Island General Store

The email sent to you from the Rottnest Island Visitor Centre includes a QR code. To redeem your 20 Rotto Dollars from participating businesses, the customer must scan the QR code at the iVenture Smartvisit terminal in-store of the participating business.

If you wish to use your Rotto Dollars to pre-book a tour, please contact the tour operator directly. 

The remaining balance of unused funds will be available on the voucher until the end of the redemption period which is 30 October 2020.

The 20 Rotto Dollars cannot be exchanged for cash.

A balance checker is available at Rottnest Pass Balance to determine the remaining value of a customer’s voucher.

At the point of redemption, the iVenture Smartvisit terminal will also show the customer’s balance.

If a customer loses the printed voucher for the 20 Rotto Dollars, this cannot be replaced. All Rotto Dollar vouchers will be emailed to each customer.

Rotto Dollars can be redeemed for purchases with participating businesses until the 30 October 2020. The Rottnest Island Authority reserves the right to withdraw or alter the Promotion at any time. Please see conditions of participation for more information.

The 20 Rotto Dollars cannot be used to purchase gift vouchers, transfers to and from the Island, Rottnest Island admission fees, accommodation on Rottnest Island, and any Rottnest Island Authority operated businesses and products including accommodation, Pedal & Flipper, the Salt Store and Visitor Centre.

The Rottnest Island Visitor Centre is located at the end of the main jetty on Rottnest Island. The Visitor Centre is open daily from 7:30am until 5pm, and Fridays until 7:30pm.

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